A resident asks the CNA not to tell anyone about a personal matter they shared. What should the CNA do?

Question

Accepted Answer

Respect confidentiality but report any safety concerns to the nurse. CNAs should respect confidentiality, but there are limits when safety or abuse is involved. If a resident discloses information about abuse, neglect, or harm, these concerns must be reported to the nurse or appropriate authority. For non-safety matters, confidentiality should be maintained. Sharing with other staff without need to know or with family violates privacy rights.