How should a CNA approach a resident who refuses care?

Question

Accepted Answer

Calmly explore the reason for refusal, report to the nurse, and respect the resident's autonomy. The correct answer is B. Understanding the cause of refusal (pain, fear, cultural beliefs, etc.), communicating with the nurse, and respecting autonomy promotes both physical and emotional well-being. Answer A violates the resident's rights and may constitute assault. Answer C is emotionally harmful and unprofessional. Answer D fails to engage the healthcare team in finding solutions.