A resident is withdrawn and says they feel useless since moving to the facility. How should the CNA respond?

Question

Accepted Answer

Acknowledge their feelings, encourage participation in meaningful activities, and report to the nurse. The correct answer is B. Validating feelings, facilitating engagement, and reporting concerns supports emotional health and addresses possible depression. Answer A dismisses the resident's valid emotional experience. Answer C minimizes their specific situation. Answer D attempts to guilt the resident rather than address their emotional needs.