A resident refuses to bathe because they feel cold. What is an appropriate response by the CNA?

Question

Accepted Answer

Explain the reason for the bath, adjust the room temperature, and offer warm blankets. A respectful approach acknowledges the resident's concern, explains the benefit, and addresses the issue (temperature) to facilitate cooperation. This respects resident rights and dignity while ensuring hygiene care. Choice A ignores the resident's rights. Choice B is disrespectful and may harm the therapeutic relationship. Choice C avoids the issue and may allow skin breakdown or infection.