A resident who is confused and combative resists bathing and becomes agitated when the CNA approaches with a washcloth. What should the CNA do?

Question

Accepted Answer

Stop, allow the resident to calm down, and try again with a gentler approach or alert the nurse. When a confused resident is agitated, stopping the procedure, allowing time to calm, and trying again with a gentler approach is appropriate. Involving the nurse ensures proper assessment and care planning. Rushing (A) increases agitation. Restraint (B) is not appropriate without medical order and risks injury. Avoiding care (D) is not acceptable, but completing it carefully with nurse input is the right approach.