A nurse aide is asked by a family member about the patient's medical condition. What is the appropriate response?

Question

Accepted Answer

Refer the family member to speak with the nurse or physician. Referring family to the nurse or physician is the appropriate boundary—they are authorized to discuss medical information. Providing explanations (A) exceeds the aide's scope. Giving access to charts (C) violates protocols. Discretionary sharing based on perception (D) is unprofessional and inconsistent.